Bancrofts Dry Cleaning is known, first and foremost, for what the consumer calls our “dry cleaning” services. We regard this as our Fashion Cleaning Service since it often involves both dry and wet cleaning processes. Wet cleaning is not the same as home washing. Wet cleaning is more labour-intensive than dry cleaning, but also more effective than normal dry cleaning for the removal of water-based stains, such as perspiration and grass stains. Dry cleaning is more effective for the removal of oil-based stains, such as grease and salad oil.

In order to perform our wet cleaning service, each item is measured for size and shape, either hand cleaned or wet cleaned in a state-of-the-art computer-controlled wet cleaning machine and either line dried or dried in a computer controlled sensing dryer.

It is not necessary for the customer to decide between the dry or wet cleaning process. Each garment is individually evaluated for both compatibility of the service and the stain removal requirements before processing.

Bancrofts only use the best soaps and detergents used in both our dry cleaning and wet cleaning processes. They are far superior and more costly than those typically used, but following cleaning, the “hand” (or feel) of the garments are noticeably better than when cleaned with standard detergents.

Our Cleaning Service includes:

• Detailing — includes preparing the garments for cleaning by measuring for blocking when required, button or ornament protection or removal, evaluating for serviceability, identifying stains for treating, inspecting for damage and loose seams, and more.
• Stain removal — is performed by experienced professionals using both soaking and individual stain removal techniques, many of which are proprietary.
• Cleaning — procedures include dry cleaning, wet cleaning, and hand cleaning, and utilize extensive classification, customized programs, and only the purest of solvents.
• Hand finishing — by each of our 6 finishing professionals is a highly specialized skill. Our pants pressor is not expected to be a knit blocker and vice-versa. Our 6 finishing stations are configured to achieve the best work possible. For example, our soft wool press is softly padded to prevent shine, whereas cotton and linen require a firmer pad.
• Minor repair — of loose hems, open seams, loose bottons, and replacment of missing buttons is done whenever needed.
• Inspection — of each garment is formally performed at the individual item level and again at order completion to assure that we have provided the finest in craftsmanship and attended to your preferences. Intermediate inspections occur throughout the production process to assure, for instance, that stains have been removed and will not be set with the heat of finishing.
• Packaging — of most garments is performed by individually protecting with a poly bag. We make extensive use of tissue, custom hangers and specially designed breathable garment bags and boxes to protect garments during storage.